Support
Get help with account access, 18+ confirmation, wallet issues, safety reports, exports, and deletion requests.
Request help
Include account email, affected route, payment ID, or report context when relevant.
Contact
The in-app support queue is active for this environment.
Urgent abuse or safety reports should stay in the moderation workflow whenever possible, so account, chat, image, payment, and audit context remain linked.
Age confirmation
Use this for pending or rejected self-attestation, jurisdiction questions, or account unlock issues.
Wallet
Send the payment ID for pending, failed, or duplicate-looking NOWPayments checkout events.
Safety reports
Report hosts or conversations in-app first so moderators can review linked chat and audit context.
Data requests
Use settings for export and deletion requests, then contact support if the request needs review.